25.8.20
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ITIL 4 Foundation with Take 2

This is a letter confirming course attendance only and is not a document demonstrating or certifying the achievement of any qualification in the subject matter of the training course.

Skills / Knowledge

  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • ITIL best practices

Issued on

June 29, 2022

Expires on

Does not expire