December 12, 2022
To whom it may concern
This is a letter confirming course attendance only and is not a document demonstrating or certifying the achievement of any qualification in the subject matter of the training course.
This letter is to confirm that
Philippe Dumont
has attended the training on
ITIL® 4 Specialist: Create, Deliver, and Support
from Simplilearn
Regards,
Team Simplilearn
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PDU Claim Code: 31478GE2VW
Philippe Dumont
This is a letter confirming course attendance only and is not a document demonstrating or certifying the achievement of any qualification in the subject matter of the training course.
Skills / Knowledge
- Service design
- Software development
- Software management
- Deployment management
- Release management
- Service validation and testing
- Change enablement
- Ensuring stakeholder satisfaction
- Service desk
- Incident management
- Problem management
- Knowledge management
- Service level management
- Monitoring and event management
Issued on
December 12, 2022
Expires on
Does not expire